Steps to take if you have an incident – 2021
If you feel as though you have an incident where someone has “hacked” into your account of yours you should change your password immediately; if it is an SI-related account, then contact technical services; if it vendor-related, please contact Sherie Reynolds (Vender Relations), and document what lead up the event and any related events/observations.
If you have been hacked or your device has been compromised. Remember RICE.
- Remove from the Internet (or put into Airplane Mode) or power off.
- Inform Technical Services immediately (if company equipment)
- Change your password(s) immediately.
- Evaluation from technical expert.
If your iPhone is lost or stolen.
- Notify Technical Services
- Change your network password
- iPhone try to access “Find my iPhone” located on icloud.com
- Send an alert
- If you have to wipe the device, do it; yes you lose the device, but the data is FAR MORE VALUABLE.
If your laptop/desktop is stolen/lost.
- Notify Technical Services.
- Change your network password.
- File police report if applicable.
- Check with the Lost & Found at the hotel, café, restaurant, airline, etc where you last saw it.
